Shipping & Returns

Your available shipping options are Free Delivery, Shop Pickup and Express Courier.

a. Express Courier :  We use the service of reliable national couirer companies and speed post to deliver goods to you and shall provide you with the tracking numbers once the goods were dispatched. Any undue delay in delivering the shipment may be reported to us and we shall initiate actions to expedite the delivery.

b. Shop Pickup : You may place and order with payment and we shall intimate you when the product(s) is ready for delivery. You may personally come and pick up the items you ordered from our office with a photo id proof and collect the items at zero shipping cost. You may also send an authorised representative with your authorisation letter and photo id proof of the person who comes to collect the items with prior intimation thru your subscribed email. You may also depute your contract courier company to pickup the items from our office on your account by giving us acknowledgment in their shipping docket. You have to give us prior intimation in the subscribed email to avail this option. Our responsibility ceases the moment we get acknowledgement from any of your representatives.

c. Free Delivery :Many items are listed as Free Delivery in the product page. These items will be delivered to you free of cost within INDIA where any leading national courier have service..

PAYMENT OPTIONS

We accept NEFT transfers, Direct Bank Deposits, Credt Cards, Cash Cards, Debit Cards, Demand Drafts and Money Orders.

a. NEFT Transfer: This is one of the quickest payment method. If you have net banking enabled, you can do a fund transfer to our account and the charges are very low. You have to select OffLine : Net Banking / NEFT / or Local Cheque Deposit in State Bank of India as payment method while you checkout your order. Please specify your choice of payment in the comments column in the order form.

b. Cheque deposit:You can deposit your local cheque in our account at any branch of State Bank of India, who has more than 11000 branches in India and there could be one near you. You have to select OffLine : Net Banking / NEFT / or Local Cheque Deposit in State Bank of Indiaas payment method while you checkout your order. Please specify your choice of payment in the comments column in the order form.

c. Demand Draft :You can order a demand draft from your credit card company or get a demand draft from your bank and send it to us. You have to select OffLine : Net Banking / NEFT / or Local Cheque Deposit in State Bank of Indiaas payment method while you checkout your order. Please specify your choice of payment in the comments column in the order form.

d. Money Order :You can send us money order for the order value. You have to select OffLine : Net Banking / NEFT / or Local Cheque Deposit in State Bank of India as payment method while you checkout your order. Please specify your choice of payment in the comments column in the order form.

e. Internet Payment Gateway: We process the following payment options:
• Credit cards of Master Card, Visa and Diners
• Net banking of ICICI Bank, Axis Bank, Citibank, HDFC Bank and Jammu & Kashmir Bank
• ITZ Cash card
• Debit cards of Citibank, Axis Bank, Canara Bank, Corporation Bank , Deutsche Bank, HDFC Bank, Indian Overseas Bank, ING Vysya Bank, Karur Vysya Bank, State Bank of India.

All payments are subject to final verification and approval. Each order will be security checked, verified and confirmed before shipment. It may take 1-5 working days, depending on the payment type and data provided. We will confirm the availability of your order the same day if it is placed before 1p.m. (IST) and the next business day if placed after 1p.m.(IST). All the items will be shipped after the verification and approval process is complete and the funds are received from buyer's financial institution. You will be notified via email in regards to your approval and shipment.

PREPAYMENT POLICY

All orders must be prepaid. You may choose from the payment options available to you in the shopping cart. If you are paying thru credit card, please, be sure to provide all of your information correctly, otherwise, it could lead to a delay or a cancellation.

ORDER ACCEPTANCE

When you place an order, the status of the order will be set as pending. After necessary checking and verification, the status of the order will be changed to processing, which means your order is accepted by us and you will be notified by email. Even though we are proud to announce that we keep a great variety of products in stock, occasionally certain items can be placed on back order. You will be notified via email if this occurs. If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay. If we are unable to deliver the item within 10 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly (for the cancelled item(s)).


 Version : 1.01 Last Updated : 24 Jan 2011 01:20 pm.

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